Business Support Officer

£13.50 per hour - 14 Hour Contract - Temporary (Immediate Start - Until March 13th 2027)

Twechar Outdoor Pursuits Centre is seeking an enthusiastic and proactive Business Support Officer to join our growing team and help shape the next stage of our development.

This is an exciting opportunity to play a key role in increasing participation, strengthening community connections, developing partnerships, and promoting the wide range of opportunities available through the centre. We are looking for someone who is organised, creative, and passionate about supporting community-focused outdoor learning.

Working closely with the Centre Manager, you will help raise the profile of the centre, engage new audiences, support programme development, and contribute to the long-term sustainability of the organisation. If you enjoy building relationships, creating engaging content, and making a positive impact within local communities, we'd love to hear from you.

About the Role

As Business Support Officer, you will support the growth and sustainability of Twechar Outdoor Pursuits Centre through marketing, communications, community engagement, partnership development, and organisational support.

The role will focus on increasing awareness of the centre's activities, developing relationships with local organisations and stakeholders, supporting participant engagement, and helping build the foundations for future growth. You will also contribute to volunteer recruitment and engagement, programme development, funding opportunities, and organisational planning.

This role forms part of a wider development programme designed to expand access to outdoor learning opportunities for local communities, schools, families, young people, volunteers, and ASN groups.

Key Responsibilities

  • Lead and coordinate the centre's marketing and promotional activity

  • Manage and develop social media channels, website content, newsletters, and digital communications

  • Create engaging marketing materials to promote activities, events, volunteering opportunities, and training programmes

  • Support community engagement, consultation, and needs assessment activities

  • Assist with participant enquiries, bookings, and customer communications

  • Support volunteer recruitment, onboarding, and engagement initiatives

  • Help develop and promote community programmes

  • Gather participant feedback, impact data, case studies, and success stories

  • Support organisational planning, sustainability, and future programme development

  • Represent Twechar Outdoor Pursuits Centre in a professional and positive manner

Person Specification

Essential

  • Experience in marketing, communications, community engagement, administration, or a similar role

  • Excellent written and verbal communication skills

  • Experience managing social media platforms and creating engaging content

  • Strong organisational skills and ability to manage multiple priorities

  • Confidence building relationships with a wide range of stakeholders

  • Experience working with community groups, charities, schools, or public sector organisations

  • Good IT skills, including Microsoft Office and digital communication platforms

  • Ability to work independently and use initiative

  • Commitment to inclusion, community development, and high-quality customer service

Desirable

  • Experience within the third sector, community development, outdoor learning, or youth work

  • Experience using marketing tools

  • Knowledge of funding, monitoring, or project reporting

  • Experience coordinating volunteers or community programmes

  • Understanding of barriers to participation in outdoor activities

  • Knowledge of the local area and community networks

Hours & Pay

  • £13.50 per hour

  • 14 hours per week

  • Fixed-term contract (November 2026 – March 14th 2027)

  • Opportunities for training and professional development

Why Join Us?

This role offers the opportunity to make a genuine difference in a growing community organisation. Your work will help connect more people with outdoor learning opportunities, strengthen local partnerships, support community participation, and contribute to the long-term success of Twechar Outdoor Pursuits Centre.

You will play an important role in helping the centre expand its reach, develop new programmes, create volunteering opportunities, and build a sustainable future that benefits local people and communities.

Development Opportunities

At Twechar Outdoor Pursuits Centre, we are committed to developing people as well as programmes. While this role focuses on marketing, community engagement, partnership development, and organisational growth, there may also be opportunities for the successful candidate to become involved in outdoor activity delivery.

For candidates with an interest in the outdoors, we can offer opportunities to gain experience within the centre's activity programmes and, where appropriate, support progression towards recognised outdoor leadership and instructor qualifications. This could provide a valuable pathway into the outdoor learning sector while contributing to the growth and development of the organisation.

How to Apply

Please email info@twecharoutdoors.org.uk with:

  • Your CV

  • A short covering letter explaining why you are interested in the role and how your experience meets the requirements

Applications will be reviewed on an ongoing basis.

Twechar Outdoor Pursuits Centre is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds and experiences.